FAQ

🖤 FREQUENTLY ASKED QUESTIONS

✨ Are your items authentic?

Yes. All items are professionally authenticated prior to listing. Shop with confidence.


✨ Are items new or used?

All items are pre-owned unless stated otherwise. Each piece is carefully inspected and described.


✨ What is your return policy?

All sales are final. Please review photos and descriptions carefully before purchasing.


✨ When will my order ship?

Orders ship within 1–2 business days from North Carolina.


✨ Do items come with original packaging?

Some items include original dust bags or boxes. This will always be stated in the listing.


✨ Can I request more photos or details?

Yes. Please contact us before purchasing if you need additional information.


✨ Do you offer holds or payment plans?

At this time, all purchases must be completed at checkout.


✨ How often do you restock?

New pieces are added regularly. Follow us on TikTok for live drops and updates.

For live sales and exclusive drops, follow us on TikTok @thehausarchive